A WhatsApp AI assistant handles inbound WhatsApp messages automatically — replying to text and voice notes, answering questions from your knowledge base, booking appointments, sending follow-ups, and escalating to a human when needed. VoxBridge AI is live on WhatsApp today for text and voice-note replies, in 12+ languages including Urdu, with WhatsApp voice calls in active development.
Text and voice-note replies, automatically
Customers send a text or a voice note; the assistant transcribes, understands, and replies in kind — text back to a text, a voice note back to a voice note — in your brand voice. It answers pricing, hours, and policy questions from your knowledge base and keeps the conversation going across days, since WhatsApp is async.
- Replies to text messages and voice notes in your brand voice
- Answers from your knowledge base (PDFs, docs, site scrape)
- Books appointments and sends confirmations over chat
- Multilingual — including English and Urdu
- Escalates to a human and hands off the full context
Async by design
WhatsApp isn't a live phone call — it's a conversation that spans hours or days. The assistant keeps context across the whole thread, follows up at the right time, and never loses the plot. Every exchange becomes a structured lead with a recording of what was said.
One brain across channels
The same agent that answers your website voice calls answers your WhatsApp messages — same knowledge base, same brand voice, one lead inbox. Customers get a consistent experience whichever channel they pick.
Availability
WhatsApp text and voice-note replies are live today. WhatsApp voice calls (live voice conversations over WhatsApp) are in active development.
Frequently asked questions
Can the assistant reply to voice notes, not just text?
Yes. It transcribes inbound voice notes, replies in your brand voice, and can reply with a voice note back. Text and voice-note replies are live today.
Which languages does it support on WhatsApp?
12+ languages live, including English and Urdu. You can set a single language or let it handle multilingual conversations.
Does it answer questions about my business?
Yes — upload PDFs, docs, or let it scrape your website. It answers pricing, policy, hours, and service questions from that knowledge base.
Can it book appointments over WhatsApp?
Yes. It reads your calendar, offers open slots, confirms the booking in chat, and emails the confirmation — all without leaving WhatsApp.
Are WhatsApp voice calls supported?
Not yet — text and voice-note replies are live; live WhatsApp voice calls are in active development and will reuse the same agent and knowledge base.
Explore more
Hear it for yourself.
Talk to the live Vox Bridge agent — ask about pricing, booking, or whitelabel. It's the same agent your visitors will meet.
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